Calabasas, Calif., Oct. 14, 2003 - Alcatel (NSYE: ALA) announced today that it has won the VARBusiness' 18th Annual Report Card (ARC) competition in the category of Networking and Communications solutions. VARBusiness is the leading business-to-business magazine for the solution provider community and the ARC survey is study of 75 vendor programs across 18 product categories.
In the published article, it is observed that Alcatel pulled off the biggest upset victory in this year's ARC - taking the award away from a three-time winner, as well as other competitors in enterprise networking and communications. "Alcatel won the Overall and Partnership awards in the Communications Networking Solutions category by doing the best job of providing VARs with the tools they need to integrate voice & data/products and services," said Robert C. DeMarzo, editorial director, VARBusiness.
"Channel and customer satisfaction is key to Alcatel's success in the enterprise networking space," said Tom Eggemeier, vice president of channels for Alcatel North America enterprise business. "Despite a competitive landscape, Alcatel has been gaining momentum in North America. In fact 86% of the solution providers polled by VARBusiness expect business with Alcatel to increase in 2004."
Alcatel won top honors in eight areas measured: richness of features/functionality, presales support, marketing support, partner portal, sales partnering, communication, managing channel conflict, and ease of doing business. To read the article online, click here http://vb.channelsupersearch.com/news/var/44896.asp.
About Alcatel enterprise networking solutions
Alcatel delivers standards-based IP communications solutions to a global customer base of over 500,000 small, medium and large enterprises, government agencies, healthcare facilities, and educational institutions. Alcatel's award-winning Omni family of IP Communications solutions consists of an extensive portfolio of network switching infrastructure products and IP telephony products built to provide long-term value.
About Alcatel
Alcatel provides end-to-end communications solutions, enabling carriers, service providers and enterprises to deliver content to any type of user, anywhere in the world. Leveraging its long-term leadership in telecommunications network equipment as well as its expertise in applications and network services, Alcatel enables its customers to focus on optimizing their service offerings and revenue streams. With sales of $15.5 billion in 2002, Alcatel operates in more than 130 countries. | |
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